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Practice Name

VCA Valley Animal Hospital

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Primary Location
5146 Hildebrand Road
Roanoke, VA 24012
Phone: 540-366-3433
Fax: 540-366-2909

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James W. Poage, D.V.M.

Dr. James W. Poage joined Valley Animal Hospital May 28, 1980, and  he purchased the hospital from Dr. Ayers on January 1, 1992.  Dr. Poage graduated from Virginia Tech in 1976 with a B.S. in Dairy Science.  He then attended the University of Georgia, graduating in 1980 as a D.V.M.  Dr. Poage is a member of the AVMA - American Veterinary Medical Association, the VVMA - Virginia Veterinary Medical Association and the RVVMA - Roanoke Valley Veterinary Medical Association.

Dr. Poage was the veterinarian for Mill Mountain Zoo for 27 years.   Dr. Poage is married to Denise Poage who is the assistant office manager at Valley Animal Hospital.  He has two children, Jayna and Matt, and his extended family includes a Jack Russell Terrier mix named Spirit, a Toy Poodle named Pixie Doodle, a Rocky Mountain horse named Glory and three Miniature Horses named Dinky,Sugar and TJ. His hobbies include photography, home improvement and landscape gardening.



Jessica M. Staley, D.V.M.

Dr. Jessica Staley is a 2004 graduate of the Virginia-Maryland Regional College of Veterinary Medicine, and joined VAH on June 1, 2004.  Her primary interest is small animal internal medicine but has special interests in denistry and ultrasonography.  She is currently a member of the AVMA, VVMA and the RVVMA of which she is past president. 

Dr. Staley and her husband CP live in Roanoke with their two children.  She enjoys spending time with family, horseback riding, skiing and trips to the beach. The Staley's have 1 dog named Pippa and an adopted senior cat named Monty.



Jaime M. Jonen, D.V.M.

Dr. Jaime Jonen joined Valley Animal Hospital on June 15th, 2005. She is a 2005 graduate of Iowa State University College of Veterinary Medicine.  She was raised in Wisconsin and received her Bachelor's degree in animal science from the University of Wisconsin-Madison.  Dr. Jonen is currently a member of the AVMA, VVMA, and the RVVMA.  Her special interests include soft tissue surgery, internal medicine and dermatology.  

Dr. Jonen and her husband, Travis Smith live in Salem with a house full of 4 legged babies. They have 3 cats (Simon, Mauser, and Sookie) and 2 dogs (Timber and Hurley).  On May 10th, 2014, they were blessed with their first 2-legged baby girl (Harper).  Dr. Jonen also works as a Pampered Chef Consultant in the little free time she has available.


Charlotte M. Hatch, D.V.M.

Dr. Charlotte Hatch is a 2011 graduate of the Virginia-Maryland College of Veterinary Medicine.  She joined Valley Animal Hospital in October 2015.  Dr. Hatch is a native Virginian and grew up on her family’s beef cattle farm.  After graduation, she spent a year living in Southern California completing an internship.  She is currently a member of the AVMA and VVMA.

Dr. Hatch lives with her husband in Christiansburg.  Their family currently includes two wonderful dogs, a cat, and Dr. Hatch’s retired Event and Pony Club horse Raisen Bagel.   When not at work, Dr. Hatch enjoys hiking, cooking and horseback riding.  


Melanie M. Walters, D.V.M.

Dr. Melanie E. Walters is a graduate of the Virginia-Maryland College of Veterinary Medicine.  She joined Valley Animal Hospital in May of 2016. Dr. Walters fell in love with the New River Valley while attending Virginia Tech for an Animal Science Degree. She is currently a member of AVMA and VVMA with special interests that include surgery and reproduction.

Dr. Walters and her Fiancé, Jarred, live in Christiansburg with their 2 amazing dogs (Gumby and Bohdi). They will also be adding a third fur-baby to the pack, a Leonberger puppy in the fall. Gumby is a rescued Setter who Dr. Walters has trained to become a therapy dog for Helping Paws. On the weekends Dr. Walters enjoys the outdoors tending to her 3 cows, while also gardening, hiking, and fishing. 



Ralph E. Ayers, D.V.M.

Retired to his Heavenly Home
March 4, 2017

Remembering Dr. Ralph Ayers (1928 - March 4, 2017)

Dr. Ayers was a Navy veteran. He was educated at VPI and the University of Georgia where he received his Doctor of Veterinary Medicine degree. He founded Valley Animal Hospital in 1962 where he treated all types of animals, large and small, until his retirement. He was a founding member of the Emergency Veterinary Service of Roanoke.

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Services We strive to provide complete care for our patients. Learn more about all the services we provide. Make An Appointment We will do our best to accommodate your busy schedule. Schedule an appointment today! Online Forms Our patient forms are available online so they can be completed in the convenience of your own home or office.

Business Hours

Day Morning Afternoon
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
7:30 7:30 7:30 7:30 7:30 7:30 Closed
7:30 5:45 5:45 5:45 5:45 12:45pm Closed



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